Frequently Asked Questions

Back pain is highly individual and that’s the beauty of the EmbraceAIR product range. It is  individual and customizable to your personal needs. EmbraceAIR backrests, In-line Seating,  Solitude pillows and Motion Medicine separately or in combination can relieve your back pain and contribute to an improved lifestyle. Assess your back support needs and match those with most appropriate product.
And remember, EmbraceAIR backrests can be adjusted for your body through the Kinetic Internal Sliding Support System and/or the patented air system.

• Our EmbraceAIRPlus is the best back support for your total comfort and support. This fits most individuals that wouldn’t otherwise buy our alternate products…
• The EmbraceAIR King is generally for people 6-feet or taller, or for those wanting a wider frame across their midsection.
• The LumbAIRPlus is a great travel companion that easily fits in your hand, your purse, or your carry-on luggage. It can also be used as an adjustable neck support if desired!
• The Embrace PLUS is a less-expensive full back support product without the AIR components. While it does not offer the ultimate in support and pain relief, it still has a very high quality (15+ years of use) foam pad, as well as our other top-quality features.

PRACTICAL ADVICE FROM THE PRESIDENT.

I am 6' 2"  (or I used to be) and here's what works for me.  In my Ford F150 I use the EmbraceAIR KIng.  In my van that I use daily I ride with the EmbraceAIRPlus  and for my wife's car I ride with the LumbAIRPlus because she has bucket seats. I also travel with this portable product.    The EmbraceAIrPlus will work in most instances and is our number one product. If you have specific questions please call us and we can discuss  your needs 1 to 1.  Let us help you.

• We offer a 1 year warranty against manufacturing defects on our back support products (our products are hand-made and extensively tested before being released from our facilities).
• If you ever have any questions about your Innotech Rehabilitation Product, please don’t hesitate to contact us at 1-800-361-0228, or via e-mail @ info@embraceairbackrests.com
• To register your warranty, please click here.

Order now. Simply click on the Products feature for a full listing with photographs, summary description, pricing, color and quantity choices and order completion. If you prefer to inspect a product in person, many healthcare clinics have test units and can assist you with your requirements and transaction. To find a local practitioner carrying our products, please call us toll free at 1-800-361-0228.

All of our products are manufactured from evidence-based research. Everything we produce is made with the utmost in quality materials and scientific design. Built to help you and built to last.  Please continue to peruse our website, learn what makes our products ‘stand out’ in the healthcare industry, and of course, please visit our testimonials. Or better yet call us to discuss your specific needs. 1 800 361 0228

General cleaning of the EmbraceAIR is a light vacuuming or if something gets spilled use an upholstery cleaner. For maintenance if the product is exposed to sunlight ocassionaly apply a UV resistant product to the bulb and tube. We can repair these if there is a problem and we do it for free! Bring it to us or get it to us and we will restore your EmbraceAIR product. Parts and labor are free! You pick up the mailing costs.

Product usage, cleaning, and maintenance instructions are included with your purchase. Please also contact us 24/7 and we are glad to help! Simply e-mail us at info@embraceairbackrests.com or phone us toll free at 1-800-361-0228.

Let all air out. This makes the straps on rear easier to pull. Pull the strap that you want, top strap to raise, bottom strap to lower.

Each us is different and have different needs. Generally when you squeeze the bulb 5 times you will feel it starting to support you. Squeeze until you have the firmness you desire. Change as you feel the need to modify the comfort. If you squeeze 20 times the cushion will be very firm. Do not exceed 30 pumps.

Our return policy is that if you want to return your products within 90 days we will issue a full refund for the product less the cost of freight. It is the customer’s responsibility to return product in original condition and pay return freight costs.